Shipping Policy – Sohara
At Sohara, we are committed to delivering your jewelry safely and on time. Please review our shipping policy below.
Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on Sundays or public holidays
- During high demand or sale periods, processing time may be slightly delayed
Shipping Time
- Standard delivery time: 3–7 business days across India
- Delivery timelines may vary depending on your location and courier availability
Shipping Charges
- We offer free shipping on prepaid orders (if applicable)
- Cash on Delivery (COD) orders may include an additional charge
- Shipping charges (if any) will be clearly displayed at checkout
Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/email
- You can track your order in real-time using the provided link
Delivery Issues
- Please ensure your shipping address and contact details are correct
- Sohara is not responsible for delays due to:
- Incorrect address
- Customer unavailability
- Courier-related issues
Delayed Shipments
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Logistics disruptions
- High order volumes
In such cases, we appreciate your patience and understanding.
Damaged or Lost Packages
- If your package arrives damaged, please contact us within 48 hours with photo/video proof
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue
International Shipping
- Currently, Sohara ships only within India (you can update this if needed)
