Privacy Policy – Sohara

At Sohara, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you (order updates, support, offers)
  • Improve our website and customer experience
  • Prevent fraud and ensure secure transactions
  • Send promotional emails or messages (only if you opt-in)

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party services (payment gateways, shipping partners)
  • Legal authorities if required by law

Payment Security

All payments are processed through secure and trusted payment gateways. Sohara does not store your sensitive payment information such as card details.

Cookies

We use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic

You can choose to disable cookies through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with updated effective dates.